Peer-to-peer virtual fundraising challenges, or Facebook Challenges, have more often been associated with large, health-related nonprofits. Yet some organizations or those who don’t work in the health space are seeing success with Facebook Challenges.
In our recent webinar on Fundraising for Crisis with $100k+ raised Facebook Challenges, I was joined by Megan Maya, Consultant at More Strategic, and Ashlea Watkins from Australian Red Cross to discuss how the latter’s recent Facebook Challenge, Walk 100km with your dog in June, helped raise an incredible AU$160,099.
We explored the incredible success of the Australian Red Cross – diving deeper into how their event was developed and managed, and the common pitfalls every nonprofit should know before embarking on their own Facebook fundraising journey. Ready to learn what it takes? Watch the webinar in full below, or scroll down to continue reading.
Or, if you're ready to dive right in, book a one-to-one GivePanel platform demo with me!
If you’ve heard about GivePanel it’s likely that you’ve also heard about Facebook Challenges since we are, arguably, their biggest cheerleaders.
Whilst Facebook fundraising is still relatively new in Australia, we’re already seeing incredible results from Facebook Challenges. For nonprofits in Australia running Challenges in 2022, the model has an average ad spend of $18 to recruit Active Fundraisers and the average raised by those Active Fundraisers is $200 (although we have seen a few Challenges that have achieved even higher results!).
And if you’re not impressed by that, you might also want to know that the top 5 Facebook Challenges this year from GivePanel customers raised on average $250,000.
Need a refresher of what a Facebook Challenge entails? Here’s the headlines:
Ready to find out how their nonprofit would fare with Facebook Challenges, the Australian Red Cross teamed up with GivePanel and More Strategic to launch their first pilot Challenge of Walk 100km with your dog in June and, it’s fair to say, it went pretty well.
Once you see the hundreds of pet pics modeling their branded Red Cross bandanas, you might think the Challenge concept was a no-brainer (cos’ who wouldn’t want to see a Facebook feed full of dogs?). Megan Maya explains how the team landed on dog walking as the Challenge activity and how they were able to connect this back to Red Cross’s cause.
Despite having seen the huge success Facebook Challenges have had for health charities and for charities based in the UK, Megan notes that they weren’t sure how the same model would perform for an NGO like the Australian Red Cross, and therefore picking the right Challenge would be key to its success.
There were four key factors that came into the decision-making:
Enter, Walk 100km with your dog in June. But what does dog walking have to do with the Australian Red Cross?
The answer – companionship.
By tying their Facebook Challenge activity of dog walking to their cause through the theme of companionship, the Australian Red Cross were able to weave into their content particular programs that related to their cause and companionship. This included Teleyarn, a Community Visitors Scheme and family support programs. Their choice of language reflected the theme, using words like ‘connection’, ‘loneliness’ and ‘friend’ throughout their interactions in the Facebook Group.
Picking the right Challenge model is one thing, but if you don’t get supporters into your Facebook Group, you ain’t fundraising, so perfecting your Facebook ads is vital. With More Strategic’s help, the Australian Red Cross focused their ads on three core content themes of Challenge, Incentive, and Cause.
Challenge – these ads concentrated on the Challenge activity itself, had short copy, and resulted in the highest volume of leads.
Incentive – showcasing the dog bandana that fundraisers would receive on registration, the incentive ads also had short copy and featured photos of the Challenge welcome pack. But readers, be warned. Whilst the incentive ads generated the lowest cost-per-lead, they also resulted in the worst fundraiser activation out of the three themes. Our advice? Use in moderation and balance your spending with other ads.
Cause – finally this set of ads revolved around the organization’s mission and, with longer copy, introduced themes of companionship. They showed where and how the supporters' donations would be used and resulted in the lowest cost per active fundraiser.
In summary, it’s important to have a good mix of ad content and be clear on how you’re packaging your various Challenge messages together. And don’t be fooled by a low cost-per-lead! Instead, consider optimizing for cost-per-Active Fundraiser which we believe will bring quality rather than quantity.
If a Facebook Challenge is properly resourced then, like the well-known idiom ‘many hands make light work’, you’ll be able to engage and steward your fundraisers, monitor key results, and fulfill incentives throughout the month. If not – well, let’s not get into that.
For the Australian Red Cross, this meant bolstering their limited internal resources by working in partnership with More Strategic to help manage their Challenge development and acquisition. This allowed the team to engage with their Facebook Challenge whilst also managing other campaigns in their fundraising portfolio.
To break it down, their team consisted of:
So, with the right Challenge concept, a mix of high-quality ads, and a well-resourced team, the Australian Red Cross smashed their Walk 100km with your dog in June challenge. The results speak for themselves:
Is now the right time to remind you that this was a pilot? Mind-blown.
Whilst the Australian Red Cross Facebook Challenge was plain-sailing, that’s not to say there aren’t some turbulent seas that nonprofits should be wary of. Our 3 top tips will help you navigate the way ahead:
Take a look at our guide to planning the perfect Facebook Fundraising Challenge. There, you can download our free Calculator Tool, enter what you think you can spend on resourcing your Facebook Challenge, and generate meaningful ROI projections.
Book your 30-minute demo with one of our awesome Facebook Fundraising specialists today to see if GivePanel could help you supercharge your Facebook fundraising.