One of the reasons why social media advertising is so awesome (in our humble opinion) is the ease, convenience and capability of tracking, testing and optimizing Ads for a range of audiences and use cases whilst tailoring to an organization’s own brand values, goals and objectives. And, when it comes to advertising for nonprofits, whether it's on social media or not, we all know how important it is to ensure every dollar of your budget is spent efficiently and delivers a return on investment.
In order to get the most out of your Ad programs, you need the data to drive effective decision-making on aspects such as Ads placements, targeting and creatives. Good news: for Facebook and Instagram, the Meta Pixel is designed specifically to help you do just that!
So, if you are currently using Facebook or Instagram Ads (or plan to use them in the future), read on to find out:
Simply put, a Meta Pixel (previously known as the Facebook Pixel) is a code snippet that can be added to any app and is predominantly used on websites with the aim to better understand the effectiveness of your advertising. This code can track actions taken on your owned website from Facebook and Instagram users, such as page views, adding an item to a basket, making a donation, completing a form, and much more.
There are four key features of Meta Pixels:
As well as being used on nonprofit websites, Meta Pixels can also be used with apps such as GivePanel to track the performance of key metrics for Facebook Challenges and Facebook Fundraising campaigns, such as button clicks on registration forms and fundraiser activation.
Your nonprofit website will no doubt already have a Meta Pixel in place that is owned by your organization and is likely managed by either your digital marketing or data teams, or perhaps an external partner such as a website developer. If you don’t have a Meta Pixel in place on your website, it’s actually easier to set up than you think - in as little as 2 steps:
You can find more information on how to set up a Meta Pixel on the Meta website. There is also a handy Meta Pixel Helper plugin that can be installed on your browser to help you troubleshoot any issues or errors.
But what about accessing the data from your Meta Pixel? You can find data from your owned Meta Pixel in your Events Manager under the data sources section in the left-hand navigation. Here you will be able to see an overview of event activity, test that your events are set up correctly, fix any errors, find a full history of any changes made to your Pixel or associated events, and even connect your Meta Pixel to your CRM.
For a lot of nonprofits, Facebook Ads are one of the main ways to recruit new fundraisers for their Facebook Challenge virtual fundraising events. But, in an increasingly competitive environment, it is becoming more important to ensure Facebook Challenge Ad budgets are being spent effectively, and the most effective way to do this is to keep an eye on conversions.
Unfortunately, Facebook cannot get a full line of sight on your conversion funnel without a helping hand. So, if your fundraising app does not work with Meta Pixels to track registrations and fundraisers, Facebook will have no idea which Ads are actually successful, and will therefore blindly spend your Ad budget.
We’ve all heard stories of brave, pioneering fundraising teams who were attempting to delve into conversion tracking for Facebook Fundraising manually; downloading leads and donation data, running queries on datasets to identify Fundraisers, spending hours cross-referencing neverending spreadsheets and quietly skirting around data protection best practices.
Phew, it’s enough to make your head spin! Luckily, that’s where we come in…
When it comes to Facebook Challenges, our customers can use their own Meta Pixel to track the number of Facebook users that decide to register and fundraise for their cause from their Ads. By giving nonprofits a simple view of the total number of actual fundraisers, charity teams can prioritize the Ads that are delivering a positive Return on Ad Spend (ROAS), and turn off the ones that are wasting money.
GivePanel uses a charity's Meta Pixel ID to pass data from the GivePanel app to your Facebook Ads Manager in a completely safe and anonymous way. By doing this, you can:
Because GivePanel is the app being used to create the registration forms and fundraisers, we need to use your Pixel ID on our app, rather than on your website. Because the tracking is set up per form and per charity, each organization will see their own tracking data separately. There is no cross-contamination or sharing of data as each charity customer is set up in an isolated instance. This works in the same way that charities don’t experience cross-contamination for registration or fundraiser data, even though they all use the same GivePanel platform!
A great thing about Meta Pixels is that they fully anonymize data so it’s impossible to directly access, export or save individual data from a Meta Pixel.
By working with a partner such as GivePanel and utilizing your own Meta Pixel, you can track how many people took a valuable action, such as clicking to activate a fundraiser on your Facebook Challenge form, all whilst knowing that your data is completely safe and unbreachable.
Meta Pixels are one of the safest ways to pass data for conversions from an app to your Facebook Ads Manager. The data is completely anonymized, and it cannot be directly accessed in its raw form. They are also a great way to see which of your Facebook Ads are delivering registrations and fundraisers. This information is completely isolated per GivePanel customer, and cannot be shared between clients, ever.