At GivePanel, we help you choose the package that aligns with your fundraising requirements. Opt for our Stewardship, Launch, Grow, or Scale plan, and you’ll receive annual access to the features and usage allowances that suit your needs. As your fundraising efforts expand, you can supplement your plan with extra seats, donations, and email sends. Need something bespoke? Opt for our Custom plan and build to suit your requirements.

While GivePanel does not impose such fees, we do work with multiple fundraising platforms that charge a fee separate to GivePanel. These fees vary by platform. For information about specific platform fees, please visit the relevant fundraising platform website.

An assisted donation is one that is driven, in part, by our tools. We'll only charge for transactions where GivePanel plays a role. This means you won’t be charged for organic donations, but you can still manage and track them in the app.

There is not a free version of GivePanel currently available. This choice reflects our commitment to investing in a secure and reliable platform for nonprofits. We aim to provide an affordable solution that consistently innovates to help charities grow their fundraising.

While we don't provide a free trial, we're happy to support you in running a time-bound pilot if you're interested in building a business case for expanding your fundraising efforts. Get in touch to learn more about how we can help you.

Once you decide to partner with GivePanel, we simply invoice you. We do this on an annual contract basis to save admin costs and hassle.

We believe in the power of human connection, so you’ll always be able to speak to a human at GivePanel. Our Customer Support Team has a happiness rating of 99%, so you know you’ll be in good hands.

You'll also enjoy access to a library of training videos, a detailed FAQ database, and an in-app live chat feature. Our AI chatbot, Fin, is powered by advanced technology and trained extensively to address most of your questions about the GivePanel platform. By using Fin, we hope to speed up support times and make getting a solution easier for our customers. If Fin can't provide an answer, you'll still have the option to speak with a human from our Support team.

Of course – you can make changes to your plan at any time based on your usage and the features required. Our team proactively monitors your account usage and will contact you when you are almost at the end of your annual usage.

As your fundraising grows, upgrade to more features–ensuring you always have the right tools you need.

Downgrading within the year isn't an option. If you surpass your credit usage, we'll charge per transaction used monthly until the contract renews. Alternatively, you can customize a customer package in advance to accommodate a higher number of transactions. 

The platform is very easy to set up and will be ready to use within as little as 45 minutes! We’ll introduce you to your account and the platform with an onboarding call so you can hit the ground running.

GivePanel currently operates in 16 countries worldwide and we’re yet to find a case where a charity can access Facebook’s Giving Tools but not use GivePanel.

To sign up, simply reach out to one of our fundraising specialists today! They'll guide you through the process, help you understand the advantages of using GivePanel, and work with you to create a customized business case and quote tailored to your organization's needs.