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Introducing New Fundraiser Auto-Responder and Enhanced Target Emails

Knowing when and how to communicate with your fundraisers can make or break your campaign success. That’s why we’re excited to announce two powerful updates to GivePanel’s communication tools: the new Fundraiser Auto-Responder feature and enhanced Target Emails with expanded conditions, delayed sending, and smarter timing logic.

These complementary features work together to create seamless supporter journeys, from the moment someone creates a fundraiser through every milestone they achieve, ensuring you deliver the right message at exactly the right moment.


New feature: Fundraiser Auto-Responder

Ever struggled with getting supporters to claim their JustGiving fundraising pages? Our new Fundraiser Auto-Responder feature specifically improves page claim rates and enhances supporter engagement right from the start.

Fundraiser Auto-Responder Email (1)
For many charities, improving page claim rates represents one of the quickest ways to boost fundraising results – especially when it comes to JustGiving.

How Fundraiser Auto-Responder Works

The process is seamless:

  1. A supporter creates a fundraiser through your campaign
  2. Our system automatically sends them a personalized email based on your templates
  3. For JustGiving pages, the email includes their specific claim URL
  4. Analytics track opens, clicks, and engagement
  5. Your team monitors performance through the campaign email reporting dashboard

Rich with personalized content

Each email incorporates dynamic merge tags including:

Different fundraising platforms require different approaches:

Complete customization control

You have full control over:

Built-in email analytics

Track performance with comprehensive metrics:

Ready-to-use templates

No need to start from scratch. Every account comes with platform-specific default templates that are fully editable to match your charity’s tone of voice and specific campaign needs.


Enhanced Target Emails

Target Emails

Building on our supporter journey capabilities, we’ve expanded the functionality of target emails to give you more control over ongoing supporter communications:


Updates to Registration Auto-Responder too

We’ve also enhanced our existing registration auto-responder with:


Email performance tracking

All auto-responders now appear in your campaign email reporting under the “Scheduled” tab:

This integration gives you clear visibility into how your communications perform at each stage of the supporter journey.


Why these updates matter for your fundraising

These powerful communication tools solve real problems fundraising teams face:

Problem: Early registrants missing critical information and unclaimed fundraising pages
Solution: Timing now based on fundraising activity and immediate automated responses at key moments

Problem: Email timing too rigid and missed engagement opportunities
Solution: Delayed sending options and precise targeting based on fundraiser behavior

Real-world applications:

By combining these features, you can create sophisticated, automated supporter journeys that deliver the right messages at key moments, from registration through every fundraising milestone.

Start creating more effective fundraiser communications with these powerful new options; if you need help or support, you can contact our support team at support@givepanel.com or via our in-app chatbot, Fin.

Not using GivePanel yet? What are you waiting for? Book a demo today to see how these features can transform your social fundraising results.